| 2008.09.12 |
Century Wings New RMA Policy
If you got the defective product or missing parts that occurred by manufacturing issue,
Pls kindly contact to your purchased shop, basically the defective products should be returned and exchange
through the regular distribution channel.
Century Wings does not support it in the Internet sales by the end-user.
We do not support when the customer purchases it exclusing Sales Network.
On the other hand, Century Wings always supports to defective returned products from the regular distributor
or retailer.
If it is impossible to replace the above mentioned, pls kindly contact to Century Wings directly.
Century Wings support it only within one month from the date of the purchased invoice.
And the purchased invoice should be issued by our authorized retailer.
First of all, pls return the defective goods to Century Wings, once we receive it,
we will replace new one. and if the defective model already sold out, Century Wings replace an euqal
model.
Pls kindly understand for this matter.
For RMA inquiry, pls contact your purchased shop or the nearest distributor or e-mail to Century Wings
directly.
(e-mail: centurywings@century.co.jp)
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| 2008.07.18 |
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Thank you very much for your e-mail of Century Wings.
We really appreciate for your comments about Century Wings.
On the other hand, We apologize we cannot reply to all customers individually.
Century Wings will read all e-mails from our customer, and refer to your message for the product making
in the future. |
| 2008.06.16 |
CenturyWings have a plan to produce accessories for Wings of Heroes 1/72 and 1/144.
1/72,1/144 Deck Crew set and Vehicle...(Handmade products. Made in Japan.)
1/144 USS Nimitz (CVN-68) ....(Handmade products. Build-to-order.)
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